App overviewJoin waitlist

Subscription and billing

Restore a purchase or redeem a code

Recover membership access after reinstalling or changing devices.

Direct answer

Open Settings → Subscription and tap Restore purchase. Use the Apple ID that made the purchase.

Step by step

  1. Sign in to the Routinely account you want to use.
  2. Open Settings → Subscription and tap Restore purchase.
  3. Wait for access to update. If you have an offer code, tap Redeem code and complete Apple’s sheet.
  4. If access still does not appear, email support with the Routinely account email and Apple order date. Do not send your Apple password or full payment details.

Related articles

Subscription and billing

View or manage your subscription

See your plan and open Apple subscription management.

Troubleshooting

Troubleshoot a general app problem

Useful checks before you contact support.

Still need help? Reach us at support@getroutinely.app.