Terms of Service

Agreement to these terms

These Terms of Service ("Terms") are an agreement between you and Routinely Solutions LLC ("Routinely," "we," "us"), a California limited liability company.

They apply to the Routinely website at getroutinely.app and to the Routinely mobile app for iOS (together, the "Service").

By creating an account, downloading the app, or using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

Who can use Routinely

You must be at least 13 years old to use Routinely. If you are under the age of majority where you live, you may use the Service only with the involvement of a parent or guardian who agrees to these Terms.

By using the Service you confirm that you can form a binding contract with us and that you are not barred from doing so under applicable law.

Your account

You need an account to use the app. You agree to:

• give accurate information when you sign up;
• keep your password confidential; and
• tell us promptly at support@getroutinely.app if you believe someone else has accessed your account.

You are responsible for activity that happens under your account. We are not liable for losses caused by someone else using your credentials with your knowledge or through your failure to keep them secure.

You can delete your account at any time from within the app, or by emailing us.

What Routinely is — and what it is not

Routinely is a planning and scheduling tool. It helps you organize your time and attention.

Routinely is not a medical device and does not provide medical, psychological, or clinical advice. It is not a treatment for any condition, and it is not a substitute for care from a qualified professional. If you are struggling with your health, please talk to someone qualified to help.

Routinely is also not a guarantee of any particular outcome. It is a tool. What you do with it is yours.

Your content stays yours

You keep all ownership of the plans, tasks, notes, and other content you create in Routinely ("Your Content").

You grant us a limited, non-exclusive licence to store, process, transmit, and display Your Content solely so that we can operate the Service for you — for example, saving your plans to our database, syncing them to your devices, and showing shared moments to the people you invite through Connect. This licence exists only to run the product. It ends when you delete the content or your account.

We do not use Your Content for advertising, and we do not use it to train machine learning models.

Acceptable use

Please do not use Routinely to:

• break the law, or help someone else break it;
• upload content you do not have the right to upload;
• harass, threaten, or impersonate anyone, including through Connect invitations;
• upload malware, or try to interfere with, overload, or disrupt the Service;
• attempt to access accounts, data, or systems that are not yours;
• reverse engineer, decompile, or attempt to extract our source code, except where that restriction is prohibited by law; or
• scrape, resell, or commercially redistribute the Service without our written permission.

If you materially break these rules, we may suspend or terminate your account. Where it is reasonable to do so, we will tell you why and give you a chance to fix it first.

Connect and other people

Connect lets you coordinate plans with other people. When you share a moment, the person you share it with can see what that shared moment includes.

Be thoughtful about what you share and who you share it with. You are responsible for the invitations you send. We are not responsible for what other people do with information you choose to share with them.

Subscriptions, billing, and cancellation

Parts of Routinely may be offered as a paid subscription.

Purchases are handled by Apple. If you buy a subscription, you buy it through your Apple App Store account, and Apple's terms govern that transaction. We do not receive or store your payment card details.

• Renewal. Subscriptions renew automatically unless you cancel at least 24 hours before the current period ends.
• Managing or cancelling. You manage and cancel subscriptions in your Apple ID settings, not in Routinely. Deleting the app does not cancel a subscription.
• Refunds. Refunds for App Store purchases are handled by Apple under Apple's refund policy. We cannot issue App Store refunds directly, though you are welcome to contact us and we will help where we can.
• Free trials. If we offer a free trial, we will tell you its length and what happens when it ends before you start it. Unless you cancel before the trial ends, it converts to a paid subscription.
• Price changes. If we change subscription pricing, we will give you notice before the change affects you, and you can cancel before it takes effect.

Our intellectual property

The Service itself — the software, design, brand, logo, and content we publish — belongs to Routinely Solutions LLC and is protected by intellectual property law. These Terms do not transfer any of it to you.

We grant you a personal, non-transferable, non-exclusive, revocable licence to use the app on devices you own or control, for your own personal use, in line with these Terms and any applicable App Store rules.

Third-party services

Routinely relies on third-party services (including Apple, Supabase, Expo, and Vercel) and can connect to services you choose, such as your device calendar. We are not responsible for those services, their availability, or their terms. Your use of them is governed by their agreements, not ours.

Availability, changes, and beta features

We work to keep Routinely running well, but we do not promise the Service will be uninterrupted or error-free. We may modify, suspend, or discontinue features, and we may perform maintenance that makes the Service temporarily unavailable.

Some features may be offered as previews, betas, or early access. Those are provided as-is, may change or disappear, and may be less reliable than the rest of the Service.

If we discontinue the Service entirely, we will give you reasonable notice and a way to export Your Content.

Disclaimer of warranties

To the fullest extent permitted by law, the Service is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory — including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the Service will meet your requirements, that it will be secure or uninterrupted, or that defects will be corrected.

Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you.

Limitation of liability

To the fullest extent permitted by law:

• Routinely will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, or loss of goodwill, arising out of or relating to your use of the Service — even if we have been advised that such damages are possible.
• Our total liability for all claims relating to the Service is limited to the greater of the amount you paid us in the twelve months before the claim arose, or one hundred US dollars ($100).

Some jurisdictions do not allow these limitations, so parts of this section may not apply to you. Nothing in these Terms limits liability that cannot lawfully be limited.

Indemnity

You agree to indemnify and hold harmless Routinely Solutions LLC and its members, officers, and agents from claims, damages, and reasonable legal costs arising out of your misuse of the Service, your violation of these Terms, or your violation of the rights of another person.

Termination

You may stop using Routinely and delete your account at any time.

We may suspend or terminate your access if you materially breach these Terms, if we are required to by law, or if we discontinue the Service. Sections that by their nature should survive termination — including ownership, disclaimers, limitation of liability, indemnity, and dispute resolution — will survive.

Governing law and disputes

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules.

Before filing anything formal, please email support@getroutinely.app. Most problems can be sorted out directly, and we would genuinely rather fix it than fight about it.

If we cannot resolve a dispute informally, you and Routinely agree that it will be brought exclusively in the state or federal courts located in Riverside County, California, and both of us consent to the jurisdiction of those courts. Either of us may still bring a qualifying claim in small claims court.

Nothing here removes any right you have under mandatory consumer protection laws where you live.

Apple-specific terms

Because Routinely is distributed through the Apple App Store, the following apply to the iOS app:

• These Terms are between you and Routinely Solutions LLC only — not with Apple. Apple is not responsible for the app or its content.
• Apple has no obligation to provide maintenance or support for the app.
• If the app fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app.
• Apple is not responsible for addressing claims relating to the app, including product liability, legal or regulatory non-compliance, or consumer protection claims.
• Apple is not responsible for investigating, defending, or resolving any third-party intellectual property claim relating to the app.
• You confirm you are not located in a country subject to a US Government embargo or designated as terrorist-supporting, and that you are not on any US Government restricted-parties list.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

Changes to these terms

We may update these Terms. If a change is material, we will post the updated version here with a new effective date and, where the change is significant, notify you in the app or by email before it takes effect. Continuing to use the Service after a change takes effect means you accept the updated Terms.

The whole agreement

These Terms, together with our Privacy Policy, are the entire agreement between you and Routinely about the Service. If any provision is found unenforceable, the rest stays in force. If we do not enforce a right straight away, that is not a waiver of it.

Contact us

Email: support@getroutinely.app

Routinely Solutions LLC, California, United States