App overviewJoin waitlist

Calendar and permissions

Why did a reminder not arrive?

The usual reasons a reminder is quiet.

Direct answer

A reminder may be off in Routinely, blocked by iPhone permission, or paused by Vacation mode or protected sleep.

What to check

  1. Open Settings → Notifications and check the relevant reminder and notification permission.
  2. Check iPhone Settings for Routinely’s notification permission.
  3. Check Vacation mode in Settings and your protected sleep time. Some reminders wait until you wake instead of interrupting sleep.

Related articles

Calendar and permissions

Choose reminders and pause them for vacation

Control notification preferences and quiet time away.

Planning and routines

Set or change planning boundaries

Protect sleep, routines, meals, movement, and fixed commitments.

Troubleshooting

Troubleshoot a general app problem

Useful checks before you contact support.

Still need help? Reach us at support@getroutinely.app.